Customer reviews at Yes Automotive in Fort Wayne, IN

Very friendly staff. Even the main boss Brian came out to introduce himself to me. Very open about what price and credit and the vehicle was coming with. No hidden info, never felt any pressure from my salesperson J.D. I recommend if looking for a car and tried of not being treated right go see these people. Great job guys keep up the amazing work.

Haley was very understanding with my situation and had answer to help me on everything thank you so much

Got my car from them and it was amazing experience. Staff members are amazing and willing to go extra miles to say yes

Kerri was very helpful, accommodated to every need, and advocated for our negotiations. She made the experience easy and fun. Made our dumb questions feel like the right questions.

Haley, was great to work with. She handled my questions and concerns respectfully and helped get me into a reliable vehicle with ease!

This was my first time buying a car and they worked with us on the down payment, everyone there was so friendly! They gave me and my sister a car the same day, we absolutely love it. I definitely recommend going to them!

Haley was representative as well as Chad and it was the best car by an experience I’ve had in a very very long time would definitely recommend them to anyone

Great response time and very satisfied with diagnotic testing which found needed radiator replacement and replacement of sparkplugs and wires. Also found brake pads and rotors need replacement which I will schedule. I needed the vehicle for two days and rescheduled the break job for later in the week.

So they are phenomenal. I did a check on my engine and overall inspection and I had no oil. Imagine driving around not having oil my goodness. They put oil in it for me and I was really happy. I didn't come for an oil change just a regular check up and they took care of me. Thabks a lot guys seriously

Friendly staff, answers all questions. Easy to work with, can usually get an appointment within one week, sometimes even in several days.

I had a very pleasant experience at yes Automotive dealing with an unpleasant but necessary repair to my vehicle. They were efficient and clear with communication and reasonable with prices. Taylor was knowledgeable and helpful throughout. Detailed quotes were provided with explanations about the recommended work. Very pleased to find a reliable and trustworthy service shop.

Brook and Taylor was very informative and polite. Both ladies have great customer service skills are upfront and honest. I enjoyed our encounter and will definitely be doing business with Yes Auto in the future. Thank you Both for a wonderful first experience. #five-star service.

The staff were kind, courteous and clear in communication. It was my first experience with them but not the last.

After several bad experiences at the big box dealership, I decided to bring my car here to be checked out. They actually listened to what I was saying, took it on a test drive with me, and did an inspection instead of just assuming what the issue was. After several months of creaking while braking, my car is finally braking without issues.